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Trading Standards Message relating to Thomas Cook Going into Administration

Alert message sent 26/09/2019 17:04:00

Information sent on behalf of Leicestershire Police

Dear Members

Hello, hope all is well. Trading standards would like to give the below advice relating to Thomas Cook going into Administration.

Leicestershire Trading Standards remind any residents who receive a call or communication claiming to be from their bank or credit card company about a refunds for a Thomas Cook holidays never to disclose personal or banking information, such as card details. Guidance for Thomas Cook customers about refunds can be found by using these links

Report any suspicious calls to Action Fraud online at or by phone on 0300 123 2040, or through the Citizens Advice Consumer Helpline on 03454 040506.

Stay Safe – “If you see something….Say Something and Report it!”

PCSO Ali Haq
Wigston Police Station.

Did you know you can report crime and incidents using our online portal. Please visit Click on “REPORT”.
In an emergency dial 999

Please do not report crime or Incidents via 'Neighbourhood Link' as the messages are not monitored frequently by your Local Policing Team
Message sent by
Ali Haq (Leicestershire Police, PCSO, South Leicester)

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